How to Return Your Flow Headset
Refunds & Warranty Explained
30 day money-back guarantee
If you’re not happy with your Flow headset for any reason, you can ask to return it within 30 days and receive a full refund. This applies to both purchased and rented headsets.
The only terms and conditions are that:
- You submit a refund request within 30 days from the date of shipment to you.
- The headset is not damaged.
Returning your device is free and easy - click below to complete a refund request.
Cancel your rental subscription
If you need to cancel your subscription you can do so at any time.